Data processing: presentation processing of document – operator i – Operator interface – For plural users or sites
Reexamination Certificate
2011-02-01
2011-02-01
Pesin, Boris (Department: 2175)
Data processing: presentation processing of document, operator i
Operator interface
For plural users or sites
C715S734000, C715S735000, C715S737000, C715S738000, C715S739000, C715S740000, C379S219000, C379S220010, C709S224000
Reexamination Certificate
active
07882439
ABSTRACT:
A graphical user interface and method for customer centric network management. The graphical user interface includes a first view showing text input by a user indicative of customer identification data corresponding to a customer in a network. This data is received by a server connected to the user. The server retrieves stored information corresponding to the customer identification data from a database and provides the stored information and actual circuit path information corresponding to a customer service based on the stored information to the graphical user interface. A second view of the graphical user interface shows the stored information, and a third view shows a graphical representation of a customer path corresponding to the actual circuit path information.
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Elman Boris
Kenneson David
Silletti Andrew
Hur Ece
Pesin Boris
Verizon Patent and Licensing Inc.
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