Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Operations research or analysis
Reexamination Certificate
2011-08-09
2011-08-09
Jasmin, Lynda C (Department: 3624)
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Operations research or analysis
C705S007330, C705S007340, C705S007350, C705S007110, C705S007290, C705S014340, C705S014360, C705S014370, C705S014380, C705S014440, C705S014570, C705S014580, C705S014650, C705S014660, C705S014270, C705S014300
Reexamination Certificate
active
07996252
ABSTRACT:
A global customer satisfaction system includes point-of-sale customer feedback terminals for receiving in-store customer feedback including satisfaction ratings and other customer feedback regarding participating vendors as the customer pays for purchases. The system also includes post-sale customer feedback terminals for receiving more detailed customer feedback regarding the vendors from members after the sales have been completed. The system also includes an aggregation and dissemination system for combining the ratings received form customers into global customer satisfaction ratings for participating vendors, and disseminating the customer satisfaction information through customer satisfaction qualified directories, which are organized or searchable by geographical, type of product or service offered by the participating vendors, and other factors.
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Pasta Poorya
Shahrabi Abdolhamid
Feeney Brett
Global Customer Satisfaction System, LLC
Jasmin Lynda C
Mehrman Michael J.
Mehrman Law Office P.C.
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