Geographical network alarm viewer

Details Geographical network alarm viewer Geographical network alarm viewer

2005-01-28

2009-06-02

Chan, Wing F (Department: 2419)

Multiplex communications

Diagnostic testing

C370S242000, C370S250000, C379S009000, C379S032010

Reexamination Certificate

active

07542428

ABSTRACT:
Methods and systems provide a geographical network alarm viewer (GNAV) application that receives, tracks, aggregates, reports, and maps data associated with cable telephony services outages occurring in a cable services network. The GNAV application integrates network map data and identification information associated with customer locations, equipment, and associated network alarm data from a network operations center. All customer location addresses associated with individual network alarms are located and mapped on a geographical network map. Because the alarms are received, tracked, aggregated, reported, and mapped in real-time, service personnel may respond to network outages in a more efficient manner, and service technicians and service vehicles may be directed to repair service outages based on more accurate location and service outage timing data.

REFERENCES:
patent: 7289449 (2007-10-01), Rubinstein et al.
patent: 7318094 (2008-01-01), Kirti et al.
patent: 2004/0031059 (2004-02-01), Bialk et al.

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