Finding an e-mail message to which another e-mail message is a r

Data processing: database and file management or data structures – Database design – Data structure types

Patent

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Details

707513, 707501, 345356, G06F17/27

Patent

active

059058633

ABSTRACT:
Current tools for processing e-mail and other messages do not adequately recognize and manipulate threads, i.e., conversations among two or more people carried out by exchange of messages. The present invention utilizes the textual context and characteristics of messages in order to provide a more reliable and effective way to construct message threads. In accordance with the present invention, statistical information retrieval techniques are used in conjunction with textual material obtained by "filtering" of messages to achieve a significant level of accuracy at identifying when one message is a reply to another.

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