Facsimile and static presentation processing – Facsimile – Facsimile measuring – testing – or calibrating
Reexamination Certificate
1994-09-01
2002-10-01
Rogers, Scott (Department: 2624)
Facsimile and static presentation processing
Facsimile
Facsimile measuring, testing, or calibrating
C358S434000, C358S468000
Reexamination Certificate
active
06459504
ABSTRACT:
BACKGROUND OF THE INVENTION
1. Field of the Invention
This invention relates to a facsimile apparatus for transmitting and receiving an image signal and receives control data through a communication line, a facsimile service center apparatus for managing facsimile apparatus, a facsimile communication system for managing the facsimile apparatus through the communication line and a method of managing a facsimile apparatus.
2. Description of the Prior Art
In a prior art facsimile apparatus and facsimile communication system, a user of the facsimile apparatus writes destination telephone numbers of one-touch dialing, identification numbers, or caller's (user's) name on a form and sends it to a service center by facsimile communication. An operator of the service center reads the form and transmits the data of the destination telephone, number data for one-tough dialing, identification number data, or data of caller's name to the facsimile to store them in the facsimile. This is disclosed in Japanese provisional patent application publication Nos. 59-95756 and 4-373257. Further, a remote diagnostic technique for obtaining communication management reports of a facsimile apparatus through the communication line by the polling receiving communication is known.
SUMMARY OF THE INVENTION
The present invention has been developed in order to remove the above-described drawbacks inherent to the conventional facsimile apparatus, facsimile service center apparatus, and facsimile communication system.
According to the invention, there is provided a service center apparatus comprising: an inputting portion for inputting control data used for a facsimile apparatus under control of the service center apparatus; a storing portion for storing the control data; and a transmission circuit for transmitting the control data to the facsimile apparatus. Therefore, the control data stored in the facsimile apparatus corresponds to the control data stored in the service center. A facsimile communication apparatus comprises the service center and the facsimile apparatus controlled by the service center. The control data may be destination telephone number data for one-touch dialing.
According to this invention, there is also provided a facsimile communication system comprising: a hierarchical system having a first hierarchy including a plurality of facsimile apparatus, a second hierarchy higher than the first hierarchy including a first service center apparatus, a third hierarchy higher than the second hierarchy including a second service center apparatus, each of the facsimile apparatus having: an image communication portion for effecting an operation of an image communication through a communication line; a first storing portion for storing data concerning to the operation of image communication; and a first data communication portion for communicating the data with the first service center through a communication line, the first service center apparatus having: a second data communication portion for communicating the data with one of the facsimile apparatus and with the second central apparatus through the communication line; and a first managing portion for managing the data in the first storing portion through the first and second data communication portions and the communication line, the second service center apparatus having: a third data communication portion for communicating the data with the first service center apparatus through the communication line; and a second managing portion for managing the first service center through the second and third data communication portions.
According to this invention, there is further provided a facsimile communication system comprising: a facsimile apparatus having: an image data communication portion for transmitting a first image signal and receiving a second image signal through a communication line; a reading portion for reading a first image to produce the first image signal; an outputting portion for outputting a second image from the second image signal from the image data communication portion; a data receiving portion for receiving first telephone number data; a storing portion for storing the first telephone number data from the data receiving portion; a dialling portion, having a key having a dimension, for dialing with the first telephone number toward the communication line in response to the key; and a service center apparatus comprising: an image receiving portion for receiving an image from the communication line; an inputting portion for inputting second telephone number data; a data transmission portion for transmitting the second telephone number from the inputting portion to store the storing portion through the communication line via the data receiving portion; an image data producing portion for producing a picture image in accordance with the dimension; and an image transmitting portion for transmitting the picture image as the second image signal to the image data communication portion to output the picture image as the second image by the outputting portion, wherein a first operator of the facsimile apparatus transmits the first telephone number data via the reading portion, an image data communication portion, the communication line, and the image receiving portion and a second operator inputs the second telephone number data by the inputting portion in accordance with the transmitted first telephone number data.
According to this invention, there is also provided a facsimile apparatus comprising: an image data communication portion for transmitting an image signal through a communication line; a reading portion for reading an image to produce the image signal; a first storing portion for storing telephone number data of a communication partner; a one-touch dialling portion, having a one-touch dialing key, for dialing with the telephone number from the first storing portion toward the communication line in response to the one-touch dialing key; a procedural portion responsive to the dialing portion for transmitting a procedural signal prior to transmitting the image by the image data communication portion to the communication partner and receiving a response signal from the communication partner including name data indicative of the communication partner; and a second storing portion for storing the name data from the procedural portion.
According to this invention, there is further provided a facsimile communication system comprising: a facsimile apparatus having: an image data communication portion responsive to a command signal for effecting communication of an image signal through a communication line; a detection portion for detecting a result as to whether or not the communication of the image signal is fail; a storing portion for storing and accumulating the result as result data; a data transmitting portion responsive to a request command for transmitting the result data; and a service center apparatus having: a data receiving portion for sending the request command and receiving the result data; and an analyzing portion for analyzing the result data from the data receiving portion.
According to this invention, there is also provided a facsimile apparatus comprising: an image data communication portion for communicating an image signal through a communication line in responsive to a command signal; an operation panel having at least a switch; a command signal producing portion for producing the command signal in response to the operation panel; a detection portion for detecting an occurrence of the command signal; and a storing portion responsive to the detection portion for accumulating the occurrence of the command signal as operational historic data. Moreover, a service center apparatus may obtain the operational historic data through the communication line and analyzes the operational historic data. Further, the service center may change the conditional data used for controlling of the image data communication portion through the communication line in accordance with the result of the analysis. Still fur
Miyaoka Seiji
Murano Minoru
Matsushita Graphic Communication Systems Inc.
Rogers Scott
Rossi & Associates
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