Externally interrupting a communication session

Telephonic communications – Audio message storage – retrieval – or synthesis – Interaction with an external nontelephone network

Reexamination Certificate

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Details

C379S093090, C379S265090, C379S908000

Reexamination Certificate

active

07058164

ABSTRACT:
According to a particular embodiment of the present invention, a method for externally interrupting a telephony communication session includes establishing the telephony communication session with a remote user using a telephony interface. The method further includes loading a web page specifying one or more event handlers and media for presentation and presenting the media through a voice portion of the telephony communication session using the telephony interface. The method also includes handling input received by the telephony interface through the telephony communication session and receiving an interrupt at an interrupt handler, the interrupt specifying a session identifier for the telephony communication session. The method further includes identifying and communicating an event based on the interrupt and handling the event using a matching one of the event handlers of the web page.

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McGlashan, Scott, et al, “Voice Extensible Markup Language (VoiceXML) Version 2.0”, W3C, Apr. 24, 2002, http://www.w3.org/TR/voicexm120/(posted Nov. 4, 2002).

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