Data processing: artificial intelligence – Knowledge processing system – Creation or modification
Reexamination Certificate
2006-04-18
2006-04-18
Knight, Anthony (Department: 2121)
Data processing: artificial intelligence
Knowledge processing system
Creation or modification
Reexamination Certificate
active
07031951
ABSTRACT:
An expert system adapted dedicated Internet access guidance engine. The invention allows an agent to interact with a customer and to provide selection and recommendation of data network products and/or services for the customer. The invention allows for the use of agents of varying skill levels, including relatively low skill level, without suffering deleterious performance. The dedicated Internet access guidance engine is operable to perform selection and rating of Internet access products and/or services to provide a solution that meets the needs of a customer. The dedicated Internet access guidance engine is operable to select recommended solutions from among a number of potential solutions that may include compatible solutions. The dedicated Internet access guidance engine is one of the underlying engines within the expert system that allows the agent to provide real time interaction with a customer and to provide a real time recommended solution to that customer.
REFERENCES:
patent: 4949278 (1990-08-01), Davies et al.
patent: 4992940 (1991-02-01), Dworkin
patent: 5175800 (1992-12-01), Galis et al.
patent: 5309355 (1994-05-01), Lockwood
patent: 5493490 (1996-02-01), Johnson
patent: 5701419 (1997-12-01), McConnell
patent: 5758257 (1998-05-01), Herz et al.
patent: 5784539 (1998-07-01), Lenz
patent: 5809282 (1998-09-01), Cooper et al.
patent: 5822743 (1998-10-01), Gupta et al.
patent: 5970482 (1999-10-01), Pham et al.
patent: 5983220 (1999-11-01), Schmitt
patent: 6012051 (2000-01-01), Sammon, Jr. et al.
patent: 6018722 (2000-01-01), Ray et al.
patent: 6032129 (2000-02-01), Greef et al.
patent: 6035283 (2000-03-01), Rofrano
patent: 6067525 (2000-05-01), Johnson et al.
patent: 6070149 (2000-05-01), Tavor et al.
patent: 6088722 (2000-07-01), Herz et al.
patent: 6112186 (2000-08-01), Bergh et al.
patent: 6119101 (2000-09-01), Peckover
patent: 6125356 (2000-09-01), Brockman et al.
patent: 6138105 (2000-10-01), Walker et al.
patent: 6145002 (2000-11-01), Srinivasan
patent: 6169979 (2001-01-01), Johnson
patent: 6219654 (2001-04-01), Ruffin
patent: 6220743 (2001-04-01), Campestre et al.
patent: 6233609 (2001-05-01), Mittal
patent: 6236978 (2001-05-01), Tuzhilin
patent: 6243754 (2001-06-01), Guerin et al.
patent: 6266649 (2001-07-01), Linden et al.
patent: 6285986 (2001-09-01), Andrews
patent: 6317722 (2001-11-01), Jacobi et al.
patent: 6332129 (2001-12-01), Walker et al.
patent: 6397193 (2002-05-01), Walker et al.
patent: 6473794 (2002-10-01), Guheen et al.
patent: 6519571 (2003-02-01), Guheen et al.
patent: 6526387 (2003-02-01), Ruffin et al.
patent: 6553346 (2003-04-01), Walker et al.
patent: 6601036 (2003-07-01), Walker et al.
patent: 6741975 (2004-05-01), Nakisa et al.
patent: 6745172 (2004-06-01), Mancisidor et al.
patent: 2001/0014868 (2001-08-01), Herz et al.
patent: 2001/0044743 (2001-11-01), McKinley et al.
patent: 2001/0044751 (2001-11-01), Pugliese, III et al.
patent: 2001/0044759 (2001-11-01), Kutsumi et al.
patent: 2001/0049632 (2001-12-01), Rigole
patent: 2001/0051893 (2001-12-01), Hanai et al.
patent: 2002/0002502 (2002-01-01), Maes et al.
patent: 2002/0004764 (2002-01-01), Stolze et al.
patent: 2002/0010645 (2002-01-01), Hagen et al.
patent: 2002/0036658 (2002-03-01), Carolan et al.
patent: 2002/0052767 (2002-05-01), Yano
patent: 2002/0055890 (2002-05-01), Foley
patent: 2002/0055906 (2002-05-01), Katz et al.
patent: 2002/0107824 (2002-08-01), Ahmed
patent: 2003/0061202 (2003-03-01), Coleman
patent: 2003/0167222 (2003-09-01), Mehrotra et al.
patent: 2003/0191841 (2003-10-01), DeFerranti et al.
patent: 2004/0024656 (2004-02-01), Coleman
Feature object extraction—a fuzzy logic approach for evidence accrual in the Level 1 Fusion classification problem Stubberud, S.; Pudwill, R.; Computational Intelligence for Measurement Systems and Applications, Jul. 29-31, 2003 pp.: 181-185.
Intelligent tutoring system: an expert-system trainer for herring roe grading Rahbari, R.; Meech, J.A.: de Silva, C.W.; American Control Conference, 1997. Proceedings of the 1997 , vol.: 5 , Jun. 4-6, 1997 pp.: 3171-3175 vol. 5.
A prototype-centered approach to adding deduction capability to search engines-the concept of protoform Zadeh, L.A.; Fuzzy Information Processing Society, 2002. Proceedings. NAFIPS. 2002 Annual Meeting of the North American , 27-29 pp.: 523-525.
A prototype-centered approach to adding deduction capability to search engines-the concept of protoform Zadeh, L.A.; Intelligent Systems, 2002. Proceedings. 2002 First International IEEE Symposium , vol.: 1 , Sep. 10-12, 2002 pp.: 2-3 vol. 1.
Cooperative dialog system for decision support and its response generationHarada, N.; Ishimaru, K.; Nukuzuma, A.; Furukawa, H.; Yamada, K.; Mizoguchi, R.; Fuzzy Systems, 1995. IEEE International Conference vol.: 2 , Mar. 20-24 pp.: 825-830.
Fuzzy queries against a crisp database over the Internet: an implementationKacprzyk, J.; Zadrozny, S.; Knowledge-Based Intelligent Engineering Systems and Allied Technologies, 2000. Fourth International Conference on , vol. 2 , pp.: 704-707.
User model for intelligent cooperative dialog system Ishimaru, K.; Harada, N.; Yamada, K.; Nukuzuma, A.; Furukawa, H.;□□Fuzzy Systems, 1999. Fourth IEEE International Conference on Fuzzy Systems 2 , Mar. 20-24, 1995 pp.: 831-836 vol. 2.
Fuzzy semantic measurement for synonymy and its application in an automatic question-answering system Sun, J.; Shaban, K.; Podder, S.; Karry, F.; Basir O; Kamel, M.; 2003. Proceedings. Oct. 26-29, 2003 pp.: 263-268.
Fuzzy logic techniques applied to the control of a three-phase induction motor Afonso, J.L.; Fonseca, J.; Martins, J.S.; Couto, C.A.; Industrial Electronics, 1997. ISIE '97., Proceedings of the IEEE International Symposium on , Jul. 1997 pp.: 1179-1184.
Residential environment regulation using intelligent fuzzy control MacConnell, P.F.; Sartorius, C.; Owens, D.H.; Two Decades of Fuzzy Control—Part 1, IEE Colloquium on , May 18, 1993 pp.: 10/1-10/5.
Carchiolo et al., “An Agent Based Platform for a Service Provider”, NEC Research Index Online, 1998, Retrieved for the Internet: http://citeseer.nj.nec.com/91085.html.
Caswell et al., “Using Service Models for Management of Internet Services”, IEEE Journal on Selected Areas in Communications, May 2000, vol. 18, Iss 5, pp. 686-701.
McKnight et al., “Pricing Internet Services: Proposed Improvements”, Computer, Mar. 2000, vol. 33, Iss 3, pp. 108-109.
Gibbens et al., “Internet Service Classes Under Competition”, IEEE Journal on Selected Areas in Communications, Dec. 2000, vol. 18, No. 12.
Semret et al., “Pricing, Provisioning and Peering: Dynamic Markets for Diferentiated Internet Services and Implications for Network Interconnections”, IEEE Journal on Selected Areas in Communications, Dec. 2000, vol. 18, No. 12, pp. 2499-2513.
Bakos, Y., “The Emerging Role of Electronic Marketplaces on the Internet”, Communications of the ACM, Aug. 1998, vol. 41 No. 8.
Johnson et al., “Consulting Without Consultants: Expert Systems Applications in User Services”, Proceedings of the 17thannua ACM SIGUCCS conference on User Services, 1989, pp. 335-342.
Weiss, “The Seamless, Web-based Library: A Meta Site for the 21st Century,” Proceedings of the 62nd ASIS Annual Meeting, vol. 36, Washington, D.C., Oct. 31-Nov. 4, 1999.
Brune et al., “A Resource Description Environment for Distributed Computing Systems,” High Performance Distributed Computing, 1999 Proceedings, 8th International Symposium on Redondo Beach, CA, Aug. 3-6, 1999, Los Alamitos, CA, pp. 276-286.
Ferguson et al., “A Knowledge-based Sales Assistant for Data Communications Networks,” IEEE, Jun. 10, 1987, vol. 3, pp. 1634-1642.
Ishiwa et al., “An Expert System for Planning Private Networks,” NEC Research and Development, Nippon Electric Ltd., Tokyo, Japan, Jul. 1, 1994, vol. 35, No. 3, pp. 306-314.
Somers et al., “Intelligent Resource Dimensioning in ATM Networks,” Proceedings of the International SWIT, Ap
Erickson Charles R.
Gilpin Gordon
Mancisidor Rod
Convergys Information Management Group, Inc.
Frost Brown Todd LLC
Holmes Michael B.
Knight Anthony
LandOfFree
Expert system adapted dedicated internet access guidance engine does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Expert system adapted dedicated internet access guidance engine, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Expert system adapted dedicated internet access guidance engine will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-3532887