Evaluating performance of a voice mail sub-system in an...

Telephonic communications – Diagnostic testing – malfunction indication – or electrical... – Of audio message storage and retrieval

Reexamination Certificate

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Details

C379S010010, C379S027040, C379S088180

Reexamination Certificate

active

10610773

ABSTRACT:
One preferred embodiment of the present invention provides a system and method for evaluating the performance of a network interface sub-system of an inter-messaging network of voice mail systems. This preferred embodiment includes a network query device that connects to the inter-messaging network and requests a test data file to be retrieved from a particular voice mail network interface sub-system in the inter-messaging network. The requests for the test data file are generated according to user command. Accordingly, the performance of a network interface sub-system in the inter-messaging network, as represented by the result of the request attempt, is evaluated according to a defined level of performance, such as a preferred time limit. Other systems and methods are also provided.

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