Enterprise service delivery technical architecture

Data processing: structural design – modeling – simulation – and em – Simulating electronic device or electrical system – Software program

Reexamination Certificate

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Details

C707S793000, C709S230000, C717S104000

Reexamination Certificate

active

07487079

ABSTRACT:
An Enterprise Service Delivery Technical Architecture includes a Technical Model, and a Technical Delivery Framework, and is designed to facilitate the development of complete enterprise service management solutions. The use of the Enterprise Service Delivery Technical Architecture as the framework for an enterprise systems management technical solution results in solution designs created to be independent of the technology platform being managed with a view that meets the overall business requirements that span the technology platforms within a business environment. An information technology infrastructure already in place for a customer is analyzed and broken down to its very lowest level building blocks. Then the building blocks within the model of the technical architecture are mapped with the building blocks of the customer's information technology infrastructure to determine which of the building blocks of the model are to be used for the customer's information technology operation.

REFERENCES:
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patent: 6640231 (2003-10-01), Andersen et al.
patent: 6662355 (2003-12-01), Caswell et al.
patent: 6670973 (2003-12-01), Hill et al.
Weston, R.H. Reconfigurable, Component-based Systems and the Role of Enterprise Engineering Concepts, Elsevier, Computers in Industry 40, 1999, pp. 321-343.

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