Enhanced directory assistance system

Details Enhanced directory assistance system Enhanced directory assistance system

2011-08-02

2011-08-02

Hong, Harry S (Department: 2614)

Telephonic communications

Special services

Automatic directory service

C455S456300

Reexamination Certificate

active

07991140

ABSTRACT:
An enhanced directory assistance system includes a telephone switch for receiving calls from at least one caller desiring to receive directions. A direction module is configured to receive a desired destination information provided by the caller and the location of the caller. The direction module is further configured to provide directions to the caller based on the destination and the caller location information, where the system maintains a preferred destination listing configured to store a preferred destination information relating to a destination request frequently requested by the caller, such that when the system recognizes the caller, the desired destination is populated directly from the preferred destination information.

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