Telephonic communications – Telephone line or system combined with diverse electrical... – Having transmission of a digital message signal over a...
Reexamination Certificate
2006-05-30
2006-05-30
Woo, Stella (Department: 2643)
Telephonic communications
Telephone line or system combined with diverse electrical...
Having transmission of a digital message signal over a...
C379S093260, C379S088010
Reexamination Certificate
active
07054421
ABSTRACT:
A method of enabling a legacy interactive voice response unit to accept multiple forms of user input can include associating dual tone multi-frequency selectable options of the legacy interactive voice response unit with non-dual tone multi-frequency user inputs. A non-dual tone multi-frequency user input can be received and processed to determine at least one dual tone multi-frequency selectable option that is associated with the received user input. Dual tone multi-frequency signals can be generated for selecting the at least one dual-tone multi-frequency selectable option associated with the user input. The dual tone multi-frequency signals can be provided to the legacy interactive voice response unit.
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Kandlur Dilip D.
Lindquist Dave B.
Mandalia Baiju D.
Akerman & Senterfitt
International Business Machines - Corporation
Woo Stella
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