Electronic document answering machine

Details Electronic document answering machine Electronic document answering machine

1996-08-13

2002-11-19

Zele, Krista (Department: 2645)

Telephonic communications

Telephone line or system combined with diverse electrical...

Having transmission of a digital message signal over a...

C379S067100, C379S088010, C379S088130, C379S088170, C379S093090, C379S185000

Reexamination Certificate

active

06483905

ABSTRACT:

FIELD OF THE INVENTION
The present invention is in the area of computer peripheral devices, and pertains in particular to an electronic device for fetching electronic documents such as e-mail, voice mail, facsimile messages and the like from network servers, particularly Internet servers, at programmed intervals, and signaling a user that such documents are waiting to be reviewed.
BACKGROUND OF THE INVENTION
With the advent of the World Wide Web (WWW) on the Internet, and the increasing popularity of on-line services over telephone lines, E-Mail (electronic mail) and other forms of electronic documents and messages have become a popular form of communication. In the discussion that follows, e-mail is used as a primary example of the sorts of messages and documents that may be processed, but it should be understood throughout that the invention disclosed and taught herein is broadly applicable to electronic documents and messages of all sorts.
Conventionally, E-Mail is a service provided by an Internet provider, that is, a commercial service connected to the Internet that sells or otherwise provides software to users to establish Internet access. NetCom™, America On Line™, and others are examples. An Internet provider has one or more servers, which are specialized computers, connected to phone lines for interconnecting with other Internet servers around the world. A user installs the provider's software on his or her computer, connected by a modem to a telephone line, either ISDN or analog, and executes the software. Typically a user interface queries the user for a password, then establishes and grants access to the Internet through the provider's hardware.
One of the services providers typically make available to their subscribers is E-Mail. Each user has an E-Mail address which is unique to all Internet users, not just those subscribing to a particular provider's service. The service provider makes mass storage space available on an E-Mail server for its own subscriber's, identified by E-Mail address. Internet user's the world over can then send one another E-Mail, which will be saved at each person's service provider's server, and the subscriber may check periodically for new E-Mail, download, save, and print messages, and respond to the sender's messages. There are, as is known in the art, many differences and nuances among E-Mail systems, and new capabilities are being regularly developed and brought to market. Such services are called POP services in the art, for Post Office Protocol.
There are, as stated above, also types of messages other than e-mail which may be electronically transmitted, much as e-mail is accessed and transmitted; among these are facsimile messages and voice mail.
One common difficulty that has not been adequately addressed until the present invention is that it is somewhat cumbersome to access E-Mail, regardless of provider. Typically, to access E-Mail, a subscriber has to turn on the computer connected to a modem, boot the Internet provider's software, enter a password by a user interface, then wait for communication to be established, which typically involves display of an interactive interface, which includes a menu or Icon selection (or both) for activating the E-Mail service. Upon selecting the E-Mail icon, a window appears wherein E-Mail messages are listed in some order, such date and time received.
Once a list of messages is received, a user can select individual messages to read, wherein the actual message is displayed in the E-Mail window or another window; to save, in which case selected messages may be saved to a mass storage device, such as a hard disk drive (HDD); to print, in which case a listed message is downloaded from the remote server and printed on printer connected to the subscriber's computer, or to delete, in which case the selected message or messages are erased at the provider's server. In some systems other options may be available.
In any case, the activity of keeping track of, and responding to E-Mail messages is somewhat cumbersome and time consuming. There are applications known to the inventor which will periodically, on a timed basis, access an E-Mail service and check for waiting messages, and notify a user with an audio or visual alarm, or both, but these facilities require that the user's computer be on, and in many office situations, the user does not wish to leave the computer on.
Even in a situation where a user does have the computer on while at work, the E-Mail access requires logging onto the Internet and accessing the E-Mail server, which might interfere with other activities at the computer.
What is needed is an Electronic Document Answering Machine, having in one embodiment some electronic intelligence, a modem, a relatively small random access memory (RAM) space, a small non-volatile memory, and a minimum operating system. The Electronic Document Answering Machine is implemented in a stand-alone enclosure and connects to a host by a standard serial or parallel port. This unit could be set to access the Internet periodically, check for mail, and have a light and/or audio signal for notifying a user. The unit works whether or not the user's computer is on, and has buttons for playback and the like, wherein a user may have messages read out by synthesized voice. There are many other useful functions such a machine will provide, as disclosed more fully below. Among these functions are receipt and handling of voice mail, facsimile messages, WEB pages, and other sorts of electronic documents and messages as needed, and such a machine could alert a user to the fact of any and all sorts aof such messages waiting to be reviewed.
SUMMARY OF THE INVENTION
In a preferred embodiment of the invention an Electronic Document Answering Machine is provided, comprising a CPU and memory connected by a communication bus; a modem connected to the bus for communicating on a telephone line; an announcement system for communicating stored documents to a user; an alert apparatus for signaling a user that new documents are waiting to be reviewed; and an input device for a user to signal the system to communicate new documents to the user. The CPU, executing stored control code, periodically accesses remote sources over the modem, downloads and stores digital documents in portions of the memory, and activates the alert apparatus as new documents are stored, and wherein the CPU in response to input from a user via the input device, communicates stored documents one-at-a-time to the user. Communication to a user in some embodiments is by voice synthesis using a built-in speaker, and in other embodiments by activation and control of a small, built-in display, or by a combination or selection of methods. Because the machine is connected to a phone line, it is, in some embodiments, also adapted to receive and store voice calls like a conventional answering machine, and facsimile messages, which may be stored and vocalized or displayed like e-mail messages.
The machine may also comprise a serial port for connecting to a host personal computer (PC), wherein the Electronic Document Answering Machine is adapted to communicate stored documents to the PC for processing. In this embodiment the PC may use the device transparently as a modem. The modem in the Answering Machine is preferably without a separate CPU and the Answering Machine CPU serves the modem as well.
The Electronic Document Answering Machine accesses the Internet and downloads e-mail and selected WEB pages for a user, and then plays the documents, such as by audio voice synthesis for e-mail, with prompting from the user. In this way it operates much as a telephone answering machine.
In some embodiments the Answering Machine of the invention is implemented with elements of a host computer, adding the alert and the initializing input. In other embodiments the answering machine is implemented as a set-top-box for a TV. In this embodiment the Answering Machine downloads documents and plays them over the TV as prompt

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