Telephonic communications – Special services – Service profile
Reexamination Certificate
2007-05-01
2007-05-01
Tieu, Benny Quoc (Department: 2614)
Telephonic communications
Special services
Service profile
C379S088180
Reexamination Certificate
active
10168370
ABSTRACT:
A telephone exchange (1) arranged to communicate with communication units (2, 3, 4, 5, 7) and to provide a plurality of electronic call assistants to the communication units, a first electronic call assistant (12) being provided to a first communication unit (2) and a second electronic call assistant (14) to a second communication unit (4), the first electronic call assistant (12) having access to a distinct first database (36), the second electronic call assistant (14) having access to a distinct second database (38), wherein the first (12) and second (14) electronic call assistants share a common database (40).
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“The Electronic Receptionist: A Knowledge-Based Approach to Personal Communications,” Bellcore Exchange, Livingston, NJ, Jan. 1, 1994, pp. 1-8.
Arendsen Jeroen
Gerritse-Van Bavel Cornelia Johanna
Koninklijke KPN N.V.
McDonnell Boehnen & Hulbert & Berghoff LLP
Tieu Benny Quoc
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