Electronic audio communications system with voice command featur

Telephonic communications – Audio message storage – retrieval – or synthesis – Multilingual system or operation

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379197, 379198, H04M 338, H04M 350

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active

047575255

ABSTRACT:
An advanced electronic communication system is provided for the deposit, storage and delivery of audio messages. A Voice Message System (10) interconnects multiple private branch exchanges (12) of a subscriber with a central telephone office (22). Individual subscriber users may access the Voice Message System (10) through ON NET telephones (18) or OFF NET telephones (24). The Voice Message System (10) includes an administrative subsystem (60), call processor subsystem (62) and a data storage subsystem (64). The Voice Message System (10) enables the user to deposit a message in data storage subsystem (64) for automatic delivery to other addresses connected to the system. The Voice Message System (10) also enables the user to access the system through voice commands which are received and compared to prestored speaker independent digital templates. Once an authorized user has accessed a system, the system allows the authorized user to determine if any messages have been in the data storage subsystem (64) for him. After accessing the system, the speaker utilizes voice commands to control the system, which voice commands are received and compared to prestored speaker dependent digital templates. In response to these commands, prerecorded instructional messages are deposited in the data storage subsystem (64) for instructing a user on his progress in using the system.

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