Dynamic interactive voice interface

Details Dynamic interactive voice interface Dynamic interactive voice interface

2011-04-05

2011-04-05

Elahee, MD S (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Interacting voice message systems

C379S088010, C379S088170, C704S270100, C704S275000, C715S707000, C345S473000, C709S206000

Reexamination Certificate

active

07920682

ABSTRACT:
A dynamic voice user interface system is provided. The dynamic voice user interface system interacts with a user at a first level of formality. The voice user interface system then monitors history of user interaction and adjusts the voice user interface to interact with the user with a second level of formality based on the history of user interaction.

REFERENCES:
patent: 4531184 (1985-07-01), Wigan et al.
patent: 4964077 (1990-10-01), Eisen et al.
patent: 5029085 (1991-07-01), Ito
patent: 5189702 (1993-02-01), Sakurai et al.
patent: 5367454 (1994-11-01), Kawamoto et al.
patent: 5493608 (1996-02-01), O'Sullivan et al.
patent: 5500920 (1996-03-01), Kupiec
patent: 5559927 (1996-09-01), Clynes
patent: 5636325 (1997-06-01), Farrett
patent: 5652789 (1997-07-01), Miner et al.
patent: 5682469 (1997-10-01), Linnett et al.
patent: 5751793 (1998-05-01), Davies et al.
patent: 5768508 (1998-06-01), Eikeland
patent: 5774628 (1998-06-01), Hemphill
patent: 5805784 (1998-09-01), Crawford
patent: 5860064 (1999-01-01), Henton
patent: 5873057 (1999-02-01), Eves et al.
patent: 5896530 (1999-04-01), White
patent: 5911043 (1999-06-01), Duffy et al.
patent: 5949854 (1999-09-01), Sato
patent: 5953392 (1999-09-01), Rhie et al.
patent: 5987415 (1999-11-01), Breese et al.
patent: 6061433 (2000-05-01), Polcyn et al.
patent: 6064874 (2000-05-01), Cox et al.
patent: 6108420 (2000-08-01), Larose et al.
patent: 6112177 (2000-08-01), Cosatto et al.
patent: 6144938 (2000-11-01), Surace et al.
patent: 6182116 (2001-01-01), Namma et al.
patent: 6195641 (2001-02-01), Loring et al.
patent: 6226656 (2001-05-01), Zawadzki et al.
patent: 6301339 (2001-10-01), Staples et al.
patent: 6334103 (2001-12-01), Surace et al.
patent: 6339423 (2002-01-01), Sampson et al.
patent: 6349290 (2002-02-01), Horowitz et al.
patent: 6366882 (2002-04-01), Bijl et al.
patent: 6418440 (2002-07-01), Kuo et al.
patent: 6424793 (2002-07-01), Setogawa et al.
patent: 6442519 (2002-08-01), Kanevsky et al.
patent: 6490343 (2002-12-01), Smith et al.
patent: 6539359 (2003-03-01), Ladd et al.
patent: 6647257 (2003-11-01), Owensby
patent: 6745193 (2004-06-01), Horvitz et al.
patent: 6885736 (2005-04-01), Uppaluru
patent: 2002/0010584 (2002-01-01), Schultz et al.
patent: 2002/0069243 (2002-06-01), Raverdy et al.
patent: 2002/0087321 (2002-07-01), Watanabe et al.
patent: 2002/0174363 (2002-11-01), Chefalas et al.
patent: 2003/0005062 (2003-01-01), Hachiya et al.
patent: 2005/0091056 (2005-04-01), Surace et al.
patent: 1102241 (2001-05-01), None
patent: 2002041834 (2002-02-01), None
patent: 9965215 (1999-12-01), None
Chin, John P., “Personality Trait Attributions to Voice Mail User Interfaces,” Proceedings of the 1996 Conference on Human Factors in Computing Systems, Vancouver, BC, CHI 96, Online!, XP002113878, pp. 248-249 (Apr. 13-18, 1996).
International Search Report for Appln. No. PCT/US02/26921, issued Dec. 10, 2002, 4 pages.
James, F., AHA: Audio HTML Access, printed from http://www-pcd.stanford.edu/˜fjames/aha/www6/PAPER296.html.
James, F., Presenting HTML Structure in Audio: User Satisfaction with Audio Hypertext, printed from http://www-pcd.stanford.edu/˜fjames/reports/pilot-tr/techrep-pilot.html on Apr. 14, 1997.
“Method for Appropriately Interfacing to User Characteristics in a Voice Interface System,” IBM Technical Disclosure Bulletin, vol. 37, No. 3, pp. 307-308 (Mar. 1994).
Reeves, B. and Nass, C.,The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places,ISBN No. 1-57586-052-X, CSLI Publications, pp. 89-108 (1996).
Trainor, et al., “The Inclusion of Personality Trait Based Adaptive Interfaces Into Computing Based Learning and Training Environments,” Abstract and Proceedings of the Thirty-First International Matador Conference, Manchester, UK, pp. 195-200 (Apr. 20-21, 1995).
European Search Report issued in European Patent Application No. 02 775 723.6 on Nov. 26, 2008, 7 pages.
Baekgaard, Anders, et al., “Tools for Designing Dialogues in Speech Understanding Interfaces,” Proceedings of the International Conference on Spoken Language Processing (ICSLP), Kobe, Japan, Nov. 18-22, 1990, pp. 1249-1252.
Supplemental European Search Report for Appl. No. EP 02775723, issued Sep. 26, 2005, 2 pages.

Affiliated with

Also associated with

Rating

Dynamic interactive voice interface does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Dynamic interactive voice interface, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Dynamic interactive voice interface will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-2701668