Dynamic frequently asked questions (FAQ) system

Details Dynamic frequently asked questions (FAQ) system Dynamic frequently asked questions (FAQ) system

1997-02-19

1998-11-24

Black, Thomas G.

Data processing: database and file management or data structures

Database design

Data structure types

707 4, 707102, 707501, 707517, G06F 1700

Patent

active

058422218

ABSTRACT:
The present invention provides a navigational interface for Frequently Asked Question (FAQ) documents. Specifically, frequently asked questions and their answers and links are treated as part of objects in an object-oriented datamodel. The questions are sorted into selectable topics. Each question is also linked to a corresponding answer, and each answer is linked to appropriate other questions, answers, topics or external information. The topics, selected questions, selected answers and links are simultaneously viewable on a single graphical interface.

REFERENCES:
patent: 5592375 (1997-01-01), Salmon et al.
patent: 5768510 (1998-06-01), Gish
patent: 5774628 (1998-06-01), Hemphill

Affiliated with

Also associated with

Rating

Dynamic frequently asked questions (FAQ) system does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Dynamic frequently asked questions (FAQ) system, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Dynamic frequently asked questions (FAQ) system will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-1715309