Dynamic distributed customer issue analysis

Details Dynamic distributed customer issue analysis Dynamic distributed customer issue analysis

2008-04-01

2008-04-01

Lee, Wilson (Department: 2163)

Data processing: database and file management or data structures

Database design

Data structure types

C707S793000, C705S002000, C714S057000

Reexamination Certificate

active

07353230

ABSTRACT:
Methods and systems for managing a distributed and dynamic review of a set of information are described. A set of information instances (e.g., case summaries) are distributed over a computer system network to reviewer nodes. A list of review items (e.g., problem types) against which the information instances are to be reviewed are also distributed over the computer system network to the reviewer nodes. An updated list of review items is distributed over the computer system network to the reviewer nodes each time a change to the list of review items is received from any of the reviewer nodes.

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