Dynamic control of voice mail delivery sequence

Telephonic communications – Audio message storage – retrieval – or synthesis – Voice activation or recognition

Reexamination Certificate

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Details

C379S088190, C455S042000

Reexamination Certificate

active

08085907

ABSTRACT:
A user of a conversational biometrics based voice mail system sets a user profile of the user that defines one or more biometric parameters of received voice mail intended for the user. A conversational biometrics device analyzes the voice mail in accordance with the one or more biometric parameters of the user profile set by the user and generates a biometric analysis result of the voice mail. The conversational biometrics device assigns a priority for delivery of the voice mail compared with a plurality of voice mails received by the conversational biometrics based voice mail system in accordance with the biometric analysis result and places the voice mail in a sequence in a delivery queue determined by the assigned priority. The delivery queue of the conversational biometrics based voice mail system delivers the voice mail to the user in the sequence determined by the assigned priority.

REFERENCES:
patent: 2006/0188076 (2006-08-01), Isenberg
patent: 2007/0003032 (2007-01-01), Batni et al.
patent: 2007/0237130 (2007-10-01), Milstein et al.
patent: 2008/0059179 (2008-03-01), Lagadec
patent: 2008/0096532 (2008-04-01), Lyle et al.

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