Merchandising – Customer service – Combined services
Patent
1988-03-30
1989-12-05
Bartuska, F. J.
Merchandising
Customer service
Combined services
186 41, 52174, E04H 304
Patent
active
048846627
ABSTRACT:
A driver interaction center, and a method of operating such a center, which includes a driver service dispensation structure, having a plurality of collection stations for dispensing services, and a plurality of driveways, each of which is arrayed adjacent to at least one of the collection stations and which is directionally oriented for tandem collection of the services at the driver's side of vehicles such that drivers need not have to leave their seats to collect the services. Each of the driveways further defines a drive-thru periphery that is situated along the driver's side of vehicles as the vehicles proceed along the given driveway. The driver interaction center can be a food court center, a bank center, a photography center, as well as any of a number of other centers which provide goods or services on a drive-thru basis or have a combination of counter sevice and drive-thru service. In "left-side-driver" countries, such as the United States, each of the driveways is a "right-turn-left-side-driver-specific" driveway. Conversely, in "right-side-driver" countries, such as Great Britain and Japan, each of the driveways is a "left-turn-right-side-driver-specific" driveway.
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Cho David
Steckler Richard M.
Bartuska F. J.
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