Telephonic communications – Audio message storage – retrieval – or synthesis
Patent
1994-06-08
1997-04-08
Zele, Krista M.
Telephonic communications
Audio message storage, retrieval, or synthesis
379 88, 379 89, 379 71, 379 76, 395 279, 395 287, G10L 900, H04M 164, H04M 350
Patent
active
056195540
ABSTRACT:
A distributed voice system and method provides voice scripting and voice messaging to a call processing system. According to this system and method, audio voice is recorded in frames and the frames encapsulated into data packets. The data packets are stored in a database as voice scripts or voice messages. To play back a voice script or voice message, its packets are sequentially retrieved from the database. As soon as the first packet is retrieved, the data are extracted therefrom and playback can begin. As the voice is being played back to a user 106, subsequent packets are retrieved, the data extracted therefrom, and the data buffered for playback. In this manner, a voice script or a voice message can be played back without interruption.
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Feltz Kristi T.
Hogan Steven J.
Murdock Douglas R.
Rhodes Roy A.
Vercande David J.
Dharia Parag
LinkUSA Corporation
Zele Krista M.
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