Telephonic communications – Audio message storage – retrieval – or synthesis – Multilingual system or operation
Patent
1995-10-06
1997-09-16
Zele, Krista M.
Telephonic communications
Audio message storage, retrieval, or synthesis
Multilingual system or operation
379 67, 379 901, 379201, H04M 164, H04M 342
Patent
active
056688547
ABSTRACT:
A first computer workstation 10 includes a voice response unit for interfacing to a telephone network. The first computer workstation is attached by a communications link 18 to a second computer workstation 20, which includes a server to perform a particular voice processing function, such as text to speech, voice recognition, FAX-back, and so on. For inbound applications the first computer workstation forwards the incoming signal over the communications link to the server on the second computer workstation for real-time processing, whilst for outbound applications, the reverse process occurs.
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Cook Jonathan
Hulse Brian
Minakami Michael Ken
Pickering John Brian
International Business Machine Corp.
Ray-Yarletts Jeanine S.
Weaver Scott L.
Zele Krista M.
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