Dispatch application utilizing short message service

Details Dispatch application utilizing short message service Dispatch application utilizing short message service

2007-10-02

2007-10-02

Eng, George (Department: 2617)

Telecommunications

Radiotelephone system

Auxiliary data signaling

C455S412100, C340S539180, C705S002000, C709S206000

Reexamination Certificate

active

09486787

ABSTRACT:
A dispatch communication and management system and method, preferably based on the SMS function of the GSM specification, allows a dispatcher and a remote service technician to exchange messages in a prescribed format to alternately enter event information into a customer service record.

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