Dispatch application utilizing short message service

Details Dispatch application utilizing short message service Dispatch application utilizing short message service

2011-04-19

2011-04-19

Eng, George (Department: 2617)

Telecommunications

Radiotelephone system

Auxiliary data signaling

C455S412100, C455S414400

Reexamination Certificate

active

07929982

ABSTRACT:
A dispatch communication and management system method is provided, allowing a dispatcher and remote service technicians to exchange messages over a network in a prescribed format to notify the technicians of new dispatch orders, and to update status information for dispatch orders in corresponding customer service records in a database.

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