1992-12-15
1997-10-21
Beausoliel, Jr., Robert W.
39518601, G06F 1100
Patent
active
056805411
ABSTRACT:
Disclosed is a diagnosing method for diagnosing devices to be diagnosed on the basis of information on operating status of the diagnosed devices. In the method, information on operating status of a plurality of diagnosed devices is collected, then common symptoms, which are common to the diagnosed devices, are extracted from a plurality of items of the information on operating status, and after that a trouble to probably occur in the diagnosed devices is determined on the basis of the common symptoms.
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Ishiguro Junji
Kimura Tadakazu
Kurosu Yutaka
Nishiyama Fumitaka
Beausoliel, Jr. Robert W.
Fuji 'Xerox Co., Ltd.
Tu Trinh L.
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