Multiplex communications – Diagnostic testing – Determination of communication parameters
Reexamination Certificate
2011-07-05
2011-07-05
Yao, Kwang B (Department: 2473)
Multiplex communications
Diagnostic testing
Determination of communication parameters
C370S241000, C370S352000, C370S400000
Reexamination Certificate
active
07974212
ABSTRACT:
Performance of endpoints, client devices and servers within a communication system, is monitored by collecting call quality data from each endpoint. The collected metric data is retrieved periodically from a database, categorized based on endpoint location and metric type, and compared to predefined thresholds for different endpoint types, metric categories, and call configurations. If an alert condition is met indicating a problem with quality of experience in the system, an alert is issued to an administrator.
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Allio Vincent
Herbison Jay
Leung Yiu-Ming
Park Jisun
Yan BoRu
Merchant & Gould
Microsoft Corporation
Ngo Nguyen
Yao Kwang B
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