Data processing: database and file management or data structures – Database design – Data structure types
Reexamination Certificate
2006-10-31
2006-10-31
Channavajjala, Srirama (Department: 2164)
Data processing: database and file management or data structures
Database design
Data structure types
C707S793000, C707S793000
Reexamination Certificate
active
07130853
ABSTRACT:
Disclosed is a data collection and analysis system that is capable of extracting data from various disparate sources, i.e., contact channels, storing the data and analyzing the data to show trends in the business operation. The data is stored in a data model that uses a star schema approach to providing a unified data source. Analyzed data can be made available to users on a nearly real time basis that allows the users to view trends in business operation and plan accordingly.
REFERENCES:
patent: 5701453 (1997-12-01), Maloney et al.
patent: 5819086 (1998-10-01), Kroenke
patent: 5987108 (1999-11-01), Jagadish et al.
patent: 6058391 (2000-05-01), Gardner
patent: 6182060 (2001-01-01), Hedgcock et al.
patent: 6189004 (2001-02-01), Rassen et al.
patent: 6389126 (2002-05-01), Bjornberg et al.
patent: 6411961 (2002-06-01), Chen
patent: 6480850 (2002-11-01), Veldhuisen
patent: 6611498 (2003-08-01), Baker et al.
patent: 6615258 (2003-09-01), Barry et al.
patent: 6618729 (2003-09-01), Bhashyam et al.
patent: 6668253 (2003-12-01), Thompson et al.
patent: 6748394 (2004-06-01), Shah et al.
patent: 6753889 (2004-06-01), Najmi
patent: 2003/0217079 (2003-11-01), Bakalash et al.
patent: 1158436 (2001-11-01), None
patent: WO 98/50868 (1998-11-01), None
patent: WO 00/42553 (2000-07-01), None
Michael K et al., The translation of star schema into entity-relationaship diagrams, DEXa workship, 1997, pp. 1-28.
Thomas S et al. “An integrative and uniform model for metadata management in data warehousing environments”, proceedings of the international workshop on design and management of data warehouses, 1999 pp. 12-1 : 12-16.
Trillium Software system, whitepaper EN, “Achieving enterprise wide data quality: A practical guide to achieving enterprise data quality”, 1999-2000, pp. 1-19.
Nils Madeja et al. “Impact of electronic commerce customer relationship management on corporate success-results from an empirical investigation”, proceedings of the 36th Hawaii international conference on system sciences, IEEE, 2002, pp. 10 pages.
Russell S Winer, “customer relationship management: A framework, research directions, and the future”, Apr. 2001,pp. 1-33.
Detlef Schoder et al. “Is customer relationship management a success factor in electronic commerce?”, Journal of electronic commerce research, vol. 5, No. 2004, pp. 38-53.
Belinda Weaver, Customer relationship management—your biggest brother?, Online currents—vol. 17, No.(3), Apr. 2002, pp. 4-8.
Handerhan Patrick J.
Johnson William
Roller Keith
Channavajjala Srirama
Fair Isaac Corporation
Glenn Michael A.
Glenn Patent Group
LandOfFree
Datamart including routines for extraction, accessing,... does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Datamart including routines for extraction, accessing,..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Datamart including routines for extraction, accessing,... will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-3706707