Customer support system, an office system, a customer...

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Operations research or analysis

Reexamination Certificate

Rate now

  [ 0.00 ] – not rated yet Voters 0   Comments 0

Details

Reexamination Certificate

active

07415420

ABSTRACT:
Resupply, recycling and exchange of consumption items of office apparatuses made by two or more manufacturers can be facilitated by a customer support center, a supply center, office systems and customer support terminals connected via a communication network, wherein an apparatus management database, a cost and supply information database, an analysis database, and a supply management database are installed at appropriate locations, each associated with functional units such as a data acquisition unit, a data analysis unit, a report generating unit and the like for issuing purchase orders, recycling orders, exchange orders and office system improvement proposals.

REFERENCES:
patent: 5673190 (1997-09-01), Kahleck et al.
patent: 5678002 (1997-10-01), Fawcett et al.
patent: 5887216 (1999-03-01), Motoyama
patent: 5983202 (1999-11-01), Yabe et al.
patent: 6202210 (2001-03-01), Ludtke
patent: 6601190 (2003-07-01), Meyer et al.
patent: 7089322 (2006-08-01), Stallmann
patent: 2001/0018691 (2001-08-01), Sakakibara et al.
patent: 2001/0027470 (2001-10-01), Ulmer et al.
patent: 2002/0111950 (2002-08-01), Lee
patent: 8-187921 (1996-07-01), None
patent: 10-034122 (1998-02-01), None
patent: 11352846 (1999-12-01), None
patent: 2000-29354 (2000-01-01), None
patent: 2000-194767 (2000-07-01), None
Gotcher “HP FirstView delivers insight into hard-copy costs”, Aug. 1998, Info World v20n35 pp. 91, Dialog file 15, Accession No. 01691887.
Office Action directed at corresponding Japanese Application No. 2003-353575 issued on Aug. 21, 2007.

LandOfFree

Say what you really think

Search LandOfFree.com for the USA inventors and patents. Rate them and share your experience with other people.

Rating

Customer support system, an office system, a customer... does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Customer support system, an office system, a customer..., we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Customer support system, an office system, a customer... will most certainly appreciate the feedback.

Rate now

     

Profile ID: LFUS-PAI-O-4011734

  Search
All data on this website is collected from public sources. Our data reflects the most accurate information available at the time of publication.