Customer data processing system provided in a showroom

Details Customer data processing system provided in a showroom Customer data processing system provided in a showroom

1995-07-27

2000-08-15

Poinvil, Frantzy

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Electronic shopping

G06F 1760

Patent

active

061050032

ABSTRACT:
A customer data processing system for quick sales of desired goods, for example, a car, based on a questionnaire obtained from a customer. A salesman estimates desired goods based on the questionnaire, and a serviceman estimates service of the goods. The questionnaire, the estimation and decision of the goods are displayed on a screen and performed through the display. The system includes: a sales terminal having an input unit for inputting customer data, such as a name, an address, desired goods, etc., which are obtained from answers from a customer, in accordance with messages displayed on a screen; and an office terminal connected to the sales terminal through a transmission line and having a data registering unit and a customer data storage unit to sort the answers for each customer and to register the sorted answers into the data registering unit.

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8294 IEEE Expert vol. 9, No. 2, Apr. 1, 1994 Los Alamitos, pp. 23-32, Stafford et al., "Delivery Marketing Expertise to the Front Lines".

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