Context-based help engine, dynamic help, and help architecture

Details Context-based help engine, dynamic help, and help architecture Context-based help engine, dynamic help, and help architecture

2006-12-19

2006-12-19

Hirl, Joseph P. (Department: 2129)

Data processing: artificial intelligence

Knowledge processing system

Knowledge representation and reasoning technique

C706S045000, C706S046000

Reexamination Certificate

active

07152054

ABSTRACT:
The aforementioned need is satisfied by the present invention in which a help architecture supports an application and a help engine operating on a computer, where the help engine is for locating help topics relevant to the application. In the help architecture, at least one help library stores a plurality of help topics therein, where the help topics are accessible to a user from the help library by way of the computer, and a central store stores topic metadata corresponding to help topics available from each help library. The central store in response to a search request from the help engine locates topic metadata relevant to the search request and returns information from the located topic metadata.

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