Contact center data visualization system and method

Details Contact center data visualization system and method Contact center data visualization system and method

2008-08-22

2010-06-29

Patel, Haresh N (Department: 2454)

Electrical computers and digital processing systems: multicomput

Computer network managing

Computer network monitoring

C345S471000, C345S440000, C709S217000

Reexamination Certificate

active

07747743

ABSTRACT:
A data visualisation system including a data value memory in which is maintained a finite set of data values, each data value associated with at least one time value, a display arranged to display a representation of each data value centered on respective data points, and a contour generator arranged to generate and display a contoured representation around each data point such that each data point is displayed as a local maximum. The present invention encompasses a data visualisation method and a data visualisation computer program.

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