Configuration extensions for a telecommunications service...

Details Configuration extensions for a telecommunications service... Configuration extensions for a telecommunications service...

2006-01-12

2011-11-29

Jeanty, Romain (Department: 3624)

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Operations research or analysis

C705S007150

Reexamination Certificate

active

08069070

ABSTRACT:
A customer care architecture integrates a full range of customer care and dunning billing features in a customer care system. The customer care architecture defines and implements multiple workflows which support dunning action requests while centralizing customer account control at the customer care system in an end-to-end telecommunications system framework. The customer care architecture thereby supports interaction, communication, and synchronization with existing and established dunning accounting systems.

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Wang, et al. “On Lifetime-Oriented Device Provisioning in Heterogeneous Wireless Sensor Networks: Approaches and Challenges”, IEEE Network • May/Jun. 2006.

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