Education and demonstration – Means for demonstrating apparatus – product – or surface... – Household equipment
Patent
1997-12-30
2000-06-06
Teska, Kevin J.
Education and demonstration
Means for demonstrating apparatus, product, or surface...
Household equipment
434219, 434222, G09B 508
Patent
active
060729465
ABSTRACT:
A computerized method and system for interactively simulating a plurality of telecommunications services operates in response to a user sending a message from his client computer across a data network to a server requesting to download on one of the service simulation programs. In response to the message from the client, the server provides the requested telecommunications service simulation program. The program provided by the server is downloaded and executed by the client. The downloaded program provides the user with an interaction experience representative of the selected one of the plurality of telecommunications services. This interaction experience may include additional communication between the service simulation program and the server. Additionally, the service simulation program provides guidance to the user in using and configuring both the service simulation program and, potentially, the actual telecommunications service to which the user has subscribed.
REFERENCES:
patent: 5257185 (1993-10-01), Farley et al.
patent: 5727950 (1998-03-01), Cook et al.
Lefkowitz, L.; Farrell, R.; Yoo, I.; A Knowledge-Based Intelligent Tutoring System for Telephony Operations Support Systems, Conference Record, IEEE International Conference on Communications, vol. 3, pp. 1880-1884, May 26, 1993.
Dooley Scott A.
Habermehl Kyle
Sparks Randall B.
Wolff A. Scott
MediaOne Group Inc.
Sergent Douglas W.
Teska Kevin J.
U S West, Inc.
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