Telephonic communications – Audio message storage – retrieval – or synthesis – Interacting voice message systems
Reexamination Certificate
2007-02-13
2007-02-13
Hong, Harry S. (Department: 2614)
Telephonic communications
Audio message storage, retrieval, or synthesis
Interacting voice message systems
C379S201020, C379S201040, C379S207140, C379S207150
Reexamination Certificate
active
10469352
ABSTRACT:
In a CTI system an incoming call is alerted to the called user's list of users who have expressed a primary level of interest in that called user's incoming calls, and the call is routed by the PBX to a Voicemail system if, for example the call is not answered within a predetermined time. The Voicemail system plays an announcement inviting the caller to key “one” to have the call re-presented, and if that digit is keyed by the caller, the Voicemail system makes a call to a predetermined extension of the PBX. The PBX recognizes, e.g. by using call ID or DNIS, that the call received on that extension is a re-presented call, and alerts the called user's list of users who have expressed a secondary level of interest, with or without alerting the “primary” list users. A tertiary list of users who have expressed a tertiary level of interest in that called user's incoming calls may be used in the event that the call is routed to the Voicemail system for a second time and the caller again keys “one”.
REFERENCES:
patent: 5056086 (1991-10-01), Libonati
patent: 7103164 (2006-09-01), Booton
patent: WO 92/22164 (1992-12-01), None
patent: WO 97/24007 (1997-07-01), None
patent: WO 98/48557 (1998-10-01), None
patent: WO 00/59190 (2000-10-01), None
Cronin, “An Introduction to TSAPI and Network Telephony”, IEEE Communications Magazine, Apr. 1996, pp. 48-54.
European Examination Report—Jun. 16, 2004.
British Telecommunications public limited company
Hong Harry S.
Nixon & Vanderhye P.C.
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