Computer system for interactive help using human-understandable

Details Computer system for interactive help using human-understandable Computer system for interactive help using human-understandable

1997-03-13

2000-08-01

Hafiz, Tariq R.

Data processing: artificial intelligence

Knowledge processing system

Knowledge representation and reasoning technique

706 11, 706 45, 706 58, G06N 500

Patent

active

060980613

ABSTRACT:
A computer-understandable knowledge base for accumulating computer-understandable task knowledge and a know-how knowledge base for accumulating know-how knowledge understandable for a human being are provided. In accordance with, for example, a result of the process for solving a problem which has been performed by the computer-understandable knowledge base 1, know-how knowledge relating to the problem solution is automatically retrieved and presented. Since know-how knowledge relating to the problem solution is automatically retrieved and presented in accordance with the state of the problem solving process which has been performed by the computer-understandable knowledge base, a user is able to efficiently make a reference to required know-how knowledge without a complicated process for conditions for retrieving the know-how knowledge. Even if a problem cannot be solved by the computer-understandable knowledge base, the know-how knowledge is used to guide the problem solution.

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Seki, et al., "Flexible Information Sharing and Handling System--Towards Knowledge Propagation", IEICE Trans. Comm., vol. E77-B, No. 3, Mar. 1994, pp. 404-410.

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