Computer-implemented voice markup language-based server

Details Computer-implemented voice markup language-based server Computer-implemented voice markup language-based server

2006-07-04

2006-07-04

Sam, Phirin (Department: 2661)

Multiplex communications

Pathfinding or routing

Combined circuit switching and packet switching

C370S353000

Reexamination Certificate

active

07072328

ABSTRACT:
A computer-implemented method and system for a telephony server to provide services based upon a call from a user. A user communicates with the telephony server over a telephone communication device. The telephony server retrieves a voice application over a computer network from a remote web site and uses it to have a speech-based conversation with the user. The conversation results in obtaining service data from the user. The retrieved voice application performs the requested service based upon the user-provided service data. After the requested service is performed, the voice application and the user service data are removed from the telephony server.

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