Communications system and method for providing customized...

Details Communications system and method for providing customized... Communications system and method for providing customized...

2008-04-15

2008-04-15

Anwah, Olisa (Department: 2614)

Telephonic communications

Special services

Locating using diverse technology

C379S211010

Reexamination Certificate

active

07359496

ABSTRACT:
A communications system provides customized messages based on presence and preference information by collecting presence information and preference information on a plurality of subscribers. The presence information includes information on the availability of a subscriber, while the preference information includes policies for different priority levels of callers. In response to unavailability of a called subscriber for a communication session, the communications manager transmits a customized response to the caller that is generated based on the presence information and the preference information of the called subscriber.

REFERENCES:
patent: 6807423 (2004-10-01), Armstrong et al.
patent: 7035923 (2006-04-01), Yoakum et al.
patent: 2003/0161452 (2003-08-01), Foumier et al.
patent: 1 267 557 (2002-12-01), None
patent: WO 03/019908 (2003-03-01), None

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