Communication system with operation-procedure guiding function b

Details Communication system with operation-procedure guiding function b Communication system with operation-procedure guiding function b

1985-01-30

1988-04-05

Brown, Thomas W.

Telephonic communications

Audio message storage, retrieval, or synthesis

Multilingual system or operation

379201, 379211, 379354, 379357, H04M 350

Patent

active

047364050

ABSTRACT:
In a communication system, the user can be instructed by a speech message to execute an operation according to the procedure for each of various different services. The switching system within the communication system identifies the kind of service which the user wants and then supplies speech information in a conversational mode to the communication terminal device, thereby instructing the user to execute an operation procedure for the service on the communication terminal device. Therefore, the user can enjoy a desired service even if he has no preliminary knowledge of the operation procedure for the service.

REFERENCES:
patent: 4320256 (1982-03-01), Freeman
patent: 4399331 (1983-08-01), Brown et al.
patent: 4475189 (1984-10-01), Herr et al.
patent: 4481383 (1984-11-01), Madon
patent: 4577067 (1986-03-01), Levy et al.
patent: 4607144 (1986-08-01), Carmon et al.
"Customer Controlled Supplementary Services Using a Voice Guidance System", P. B. Frame et al., ISS, May 1979, (Parts, Fr.), pp. 498-503.

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