Communication assistance system and method

Details Communication assistance system and method Communication assistance system and method

2006-04-04

2006-04-04

Escalante, Ovidio (Department: 2645)

Telephonic communications

Audio message storage, retrieval, or synthesis

Voice message synthesis

C379S088180

Reexamination Certificate

active

07023969

ABSTRACT:
A communication assistance system is provided for providing access to information corresponding to a plurality of subscribers. The system includes a telephone switch for receiving calls from a plurality of requesters desiring to access the information corresponding to subscribers. A first database stores the information corresponding to each subscriber, including their phone numbers. A closing prompt module is coupled to the first database so as to select a closing prompt code from a plurality of available closing prompt codes, where each of the closing prompt codes is associated with a desired closing prompt message so as to provide a selected closing prompt message, where anyone of the available closing prompt messages is provided to a requester.

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