Communicating across voice and text channels with emotion...

Data processing: speech signal processing – linguistics – language – Speech signal processing – Recognition

Reexamination Certificate

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C704S004000, C704S255000

Reexamination Certificate

active

07983910

ABSTRACT:
Communicating across channels with emotion preservation includes: receiving, by a processor in a communication device, a voice communication; analyzing, by the processor in the communication device, the voice communication for first emotion content; analyzing, by the processor in the communication device, textual content of the voice communication for second emotion content; and marking up, by the processor in the communication device, the textual content with emotion metadata for one of the first emotion content and the second emotion content.

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