Collaborative, event driven system management

Details Collaborative, event driven system management Collaborative, event driven system management

2011-01-11

2011-01-11

Srivastava, Vivek (Department: 2445)

Electrical computers and digital processing systems: multicomput

Computer conferencing

C713S152000, C715S252000, C715S733000, C715S748000

Reexamination Certificate

active

07870193

ABSTRACT:
A collaboration system is provided in combination with a system administration monitoring system. The monitoring software for the system may recognize an error or other event in a component that is being monitored. The monitoring software then sends a message to all administrators that may be associated with the error or event. When an administrator receives an alert, the administrator may choose to join a collaborative resolution session. When a plurality of administrators joins a collaborative resolution session, each administrator is presented with a user interface at his or her console. The user interface may present one or more shared system administration elements, such as system administration portals, and one or more collaboration elements, such as instant messaging elements or the like. Participating administrators may then communicate using the collaboration elements to attempt to resolve an error or other event. Users may share additional system administration elements.

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“Linking Instant Messaging to Publish/Subcribe Messaging”, Research Disclosure 438166, IBM Corporation, Oct. 2000, p. 1875.

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