Closed-loop command and response system for automatic...

Details Closed-loop command and response system for automatic... Closed-loop command and response system for automatic...

2007-02-28

2011-10-04

Wozniak, James S. (Department: 2626)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Recognition

C704S231000, C704S243000, C704S246000, C704S247000, C704S248000, C704S250000, C379S088010, C379S088020

Reexamination Certificate

active

08032373

ABSTRACT:
A system and method for enabling two computer systems to communicate over an audio communications channel, such as a voice telephony connection. Such a system includes a software application that enables a user's computer to call, interrogate, download, and manage a voicemail account stored on a telephone company's computer, without human intervention. A voicemail retrieved from the telephone company's computer can be stored in a digital format on the user's computer. In such a format, the voicemail can be readily archived, or even distributed throughout a network, such as the Internet, in a digital form, such as an email attachment. Preferably a computationally efficient audio recognition algorithm is employed by the user's computer to respond to and navigate the automated audio menu of the telephone company's computer.

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