Client support system

Electrical computers and digital processing systems: multicomput – Computer network managing – Computer network monitoring

Reexamination Certificate

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Details

C709S219000

Reexamination Certificate

active

07493385

ABSTRACT:
A maker of a measuring device provides, on a client support system, a WWW server for providing the operation manual of the measuring device in an HTML format, and an ordered article control server for performing a supply control on the expendables of a measuring device. The measuring device has a browsing function, and a monitor unit monitors the status of a control unit to display a proper page in the operation manual on a monitor by requesting a transfer of a URL to the WWW server (24) according to the status of the control unit at that time. Ordering of expendables is possible by means of an ordering screen incorporated in the operation manual.

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Sugimatsu, et al., “Diagnostic information providing Web for retailers”, Seminar Material of Institute of Electrical Engineering of Japan, Seminar of Informatization Industrial system, Jan. 27, 2000, p. 59-64 (IIS-00-11).

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