Change of equal access carrier notification

Details Change of equal access carrier notification Change of equal access carrier notification

1997-08-13

2000-10-03

Weaver, Scott L.

Telephonic communications

Special services

Anonymous party

379 8823, 379111, H04M 3493

Patent

active

061283762

ABSTRACT:
An arrangement for routing the possibility of switching telephone users to another preferred carrier without the intent of the telephone user. When a record has been made in a data base indicating a change of preferred carrier, the telephone user is provided with an announcement indicating the change when the user makes a toll call. In accordance with one embodiment of the invention the user simply is informed and if the user wants to undo the change the user contacts the local carrier. In accordance with another embodiment the user is provided with a validation code and must enter the validation code in order to effect the change of carriers. In accordance with another embodiment the user is provided with a number of options including the keying of a request to effect the change of carrier, or cancel the change of carrier. Advantageously, users are informed of a change of carrier before they make any calls using the new carrier and before they receive any telephone bills identifying the change.

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Method for Informing Callers of Forwarded Telephone, IBM Technical Disclosure Bulletin, Oct. 1993, vol. 36, Issue No. 10 pp. 353-354.
"The Voice of Experience in Computer Telephony", Span Link Communications, Publication Date=Unknown.

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