Caller ID substitution for selected telephone callers

Telephonic communications – Reception of calling information at substation in wireline... – Blocking caller id transmission

Patent

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Details

379113, 379201, 379200, 379309, 379265, H04M 156, H04M 1500, H04M 342, H04M 300

Patent

active

059012099

ABSTRACT:
A system and method for selectively adjusting the caller identification of a calling party based, in party, on parameters associated with adjusting the calling party. Security codes can be used in conjunction with a database to insure that the substituted ID is legitimate. The one embodiment or network based predictive dialer is used to place calls for agents geographically separated from both the network and other agents. The network system instigates a calling campaign where remote agents are connected through the network to called parties where the called party receives the caller ID information pertaining to the calling campaign and not the caller ID of the agent.

REFERENCES:
patent: 5278894 (1994-01-01), Shaw
patent: 5329578 (1994-07-01), Brennan et al.
patent: 5343518 (1994-08-01), Kneipp
patent: 5436965 (1995-07-01), Grossman et al.
patent: 5570419 (1996-10-01), Cave et al.
patent: 5590184 (1996-12-01), London
patent: 5608786 (1997-03-01), Gordon
patent: 5675637 (1997-10-01), Szlam et al.

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