Call traffic based exception generating system

Details Call traffic based exception generating system Call traffic based exception generating system

1996-04-10

1998-09-15

Hafiz, Tariq R.

Data processing: artificial intelligence

Knowledge processing system

379 9, 379133, 379134, G06F 1700, H04M 308

Patent

active

058094911

ABSTRACT:
A system for generating an exception report for a particular problem based on call traffic. The system maintains a count of occurrences for that problem, happening within a sliding window of call traffic volume. When the count exceeds a threshold value, the system generates the exception report whereby appropriate action may be initiated to correct the problem.

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patent: 5459777 (1995-10-01), Bassa et al.
patent: 5488715 (1996-01-01), Wainwright
Bell System Technical Journal (USA), Sep. 1978, vol. 57, No. 7, pt.2, USA, pp. 2575-2587, XP000674018, Messerli E.J.: "An Appproximation for the variance of the UPCO offered load estimation".
Bell System Technical Journal (USA), Apr. 1977, vol. 56, No. 4, pp. 561-573, XP000674019, Hill D.W.: "The effects of traffic load variation on measurement accuracy".

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