Call tracking using voice quality measurement probe

Details Call tracking using voice quality measurement probe Call tracking using voice quality measurement probe

2003-12-30

2010-02-16

Tieu, Binh K (Department: 2614)

Multiplex communications

Pathfinding or routing

Switching a message which includes an address header

C370S352000, C379S001040

Reexamination Certificate

active

07664122

ABSTRACT:
A system for monitoring quality of calls in a network. A server receives information concerning calls which begin or end in a network and at the same time receives measurements of a quality parameter such as bandwidth. This measurement data is provided by a probe, so that the server is able to correlate calls which are placed through the network with the quality of service in the network at that time. When the quality falls below a desired level, the server notifies the customer or the network operator so that appropriate action may be taken.

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