Telephonic communications – Special services – Service trigger
Reexamination Certificate
2007-01-09
2007-01-09
Nguyen, Quynh H. (Department: 2614)
Telephonic communications
Special services
Service trigger
C379S201030, C379S211010, C379S211020, C379S212010, C379S221140, C379S225000, C379S266070
Reexamination Certificate
active
10728610
ABSTRACT:
A technique for use in controlling routing of a call in a communications system is provided. In one embodiment of the technique, a call routing script is used. The script includes at least one call routing instruction that refers to a variable whose value is stored externally to the script. The value of the variable is determined by the system when the system executes the script for determining a destination for the call. The value of the variable is stored in a database, and the database is read to determine the value of the variable.
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Johnson Lawrence
Smith David D.
Twitchell James P.
Velella Alberto
Cesari and McKenna LLP
Cisco Technology Inc.
Nguyen Quynh H.
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