Call routing based on user availability

Details Call routing based on user availability Call routing based on user availability

2004-07-09

2010-11-16

Tsang, Fan (Department: 2614)

Telephonic communications

Plural exchange network or interconnection

With interexchange network routing

C379S088190, C379S088210, C379S211020, C379S212010, C455S414100, C455S415000, C455S417000

Reexamination Certificate

active

07835512

ABSTRACT:
There is disclosed a method of routing a call in a communication system, comprising: defining a set of availability modes for at least one user, each mode including at least one identifier identifying at least one originating telephone number; defining a routing rule for each of said modes; and routing a call for the at least one user in dependence upon the routing rule associated with an active availability mode of the user and the originating telephone number of the call.

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patent: 1 280 080 (2003-01-01), None
patent: 04 25 0345 (2004-06-01), None
patent: WO 00/60840 (2000-10-01), None

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