Call handling method for credit and fraud management

Telephonic communications – With usage measurement – Call charge metering or monitoring

Patent

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Details

379 9101, 379 9302, 379111, 379112, 379145, H04M 1500

Patent

active

058752366

ABSTRACT:
Prior to completing a telephone call, a database is accessed within a telecommunications network to determine whether the call should be completed. The billing number to which the call is to be charged is compared to a customer record assigned to the billing number and stored in the database. The customer record is checked against a treatment category code which combines geographic call restrictions and thresholding. A call may be identified as potentially fraudulent and blocked if the customer record associated with the billing number indicates that the account is in arrears. In addition, at predetermined intervals during the progress of the call and at the end of each allowed call to be charged to that billing number, the time and/or cost of each call is estimated and added to the total stored in a user-defined threshold counter in the database. When the total stored in the counter exceeds a predetermined threshold limit, a potentially fraudulent call is identified. In this manner, call authorization is performed on a per call basis to prevent fraudulent telephone calls.

REFERENCES:
patent: 4893330 (1990-01-01), Franco
patent: 5463681 (1995-10-01), Vaios et al.
patent: 5465387 (1995-11-01), Mukherjee
patent: 5473671 (1995-12-01), Partridge, III
patent: 5586175 (1996-12-01), Hogan et al.

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