Call flow object model in a speech recognition system

Details Call flow object model in a speech recognition system Call flow object model in a speech recognition system

2011-01-25

2011-01-25

Abebe, Daniel D (Department: 2626)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Application

C704S257000, C704S270000

Reexamination Certificate

active

07877261

ABSTRACT:
Systems and methods are provided for embodiments of a speech recognition system call flow object model. The systems and methods organize and execute, for example, multiple question directed dialogs, overview dialogs, or natural language directed dialogs. In certain embodiments, the organizing and executing of the natural language directed dialogs uses primary and secondary concepts without requiring a structured response. The systems and methods enable the call flow designers to define particular call flows without requiring the designers to perform any programming or coding.

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